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Returns Clerk

PRADCO Outdoor Brands (POB), a division of EBSCO Industries Inc., is the largest company in the world that manufactures and markets major hunting and fishing brands and products under one parent organization. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands Moultrie, Summit, Knight & Hale and Code Blue. PRADCO Fishing owns more than 20 brands including Rebel, YUM, Booyah, Lindy and Bomber Saltwater Grade. For more information on PRADCO products, please visit our website at www. pradcooutdoorbrands. com. As a member of the EBSCO family of companies, PRADCO team members participate in a selection of outstanding benefits, including: EBSCO Profit Sharing Trust, Excellent Medical/Dental/Drug/Vision benefits, and many other benefits.

Job Summary

The Returns Clerkrole focuses on receiving in Consumer and Customer Returns, sorting and processing warranty/out of warranty claims, and preparing cameras for the refurbish process.

Job Responsibilities

  • Receiving and processing incoming mail from Consumers
  • Processing warranty claims
  • Processing out of warranty claims
  • Sorting Customer returns and processing the paperwork for in house credit
  • Sorting and preparing units for the refurbish process
  • Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner
  • Responsible for providing input to supervisor and team and working towards improving the department and/or service to our consumers/customers so as to provide Best in Class Service.

Job Requirements

Required:

  • High School Diploma or GED
  • A minimum of 6 months previous clerk experience or similar warehouse returns experience.

Preferred:

  • Subject matter knowledge of all PRADCO Brands products, policies, and processes
  • Ability to work with different personalities
  • Outstanding organizational, interpersonal and communication (written and verbal) skills.
  • Strong problem-solving skills

EBSCO Industries, Inc. is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.



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