IT Help Desk Technician
3.
3 Calera, AL Calera, AL Full-time Full-time $14.
68 - $18.
25 an hour $14.
68 - $18.
25 an hour Title:
Helpdesk Technician I Supervisor:
IT Manager Education and
Experience:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent interpersonal skills.
Ability to explain technical information in understandable language to nontechnical staff members.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Supervisory
Responsibilities:
None.
Duties/
Responsibilities:
Assists users by answering questions and providing support in a timely manner.
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technician or staff.
Records data required to analyze problems and track them to final solution.
Prepares and presents reports related to IS problems and help desk activity for management review and action.
Performs other related duties as assigned.
Job Type:
Full-time Pay:
$14.
68 - $18.
25 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Calera, AL Calera, AL Full-time Full-time $14.
68 - $18.
25 an hour $14.
68 - $18.
25 an hour Title:
Helpdesk Technician I Supervisor:
IT Manager Education and
Experience:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent interpersonal skills.
Ability to explain technical information in understandable language to nontechnical staff members.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Supervisory
Responsibilities:
None.
Duties/
Responsibilities:
Assists users by answering questions and providing support in a timely manner.
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technician or staff.
Records data required to analyze problems and track them to final solution.
Prepares and presents reports related to IS problems and help desk activity for management review and action.
Performs other related duties as assigned.
Job Type:
Full-time Pay:
$14.
68 - $18.
25 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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